New Features

Introducing Useberry 3.0: Advanced UX Research Collaboration Platform

We are thrilled to announce the launch of Useberry 3.0, the latest upgrade to our all-in-one UX research platform. This update focuses on simplifying, enhancing, and facilitating collaboration, making it easier for UX designers, user researchers, and product teams to conduct research with greater ease and flexibility. With a suite of advanced features, our enhanced platform revolutionizes teamwork, allowing you to push the boundaries of research success. Multiple team members can now collaborate in real time on research projects, boosting efficiency and ensuring everyone is aligned.

Let's explore the new features of Useberry 3.0 and discover how they can benefit your UX research workflow and drive product success.

 

Key Features of Useberry 3.0

Team Roles
Each team can now have up to 20 members (Seats), assigned to multiple roles:

Admins:
Admins have comprehensive access and responsibility for the overall team. They can manage billing options, purchase credits, and upgrade or downgrade the team.

Managers:
Managers are tasked with organizing the team, inviting members, and managing their roles. They can also create and manage workspaces and set up SSO authentication.

Members:
Members can create projects and launch studies. They have access to both public workspaces and private ones they are invited to.

Viewers:
Viewers can access only the "Results" page of any project they are allowed to view, without occupying a seat on the team.

Single Sign-On (SSO)
Useberry now supports Single Sign-On (SSO), enabling users to access multiple platforms and services using a single set of login credentials. Our SSO solution is compatible with various providers that adhere to the SAML 2.0 standard, including G Suite, Okta, OneLogin, Auth0, and Microsoft Azure Active Directory.

Workspaces
Teams can create multiple workspaces, each containing projects. Workspaces can be public or private:

• Public Workspaces: Accessible by any team member.
• Private Workspaces: Only accessible to invited team members.

This feature enhances organization and collaboration on research studies.

Team Members Status
On the team’s home page, you can view a table showing the status of team members (active or inactive) and where they are working:

• For team members in a public workspace you belong to, you can view and access their projects.
• For team members in public workspaces you're not part of, you can see the projects they're working on but cannot access them unless you join.
• For team members in private workspaces, a "Private Workspace" message will be visible in the "WORKING ON" column.
• If a team member is not currently working on any project, a blank message will appear.

Comments: Collaboration Amplified
To enhance collaboration, Useberry now includes a Comments feature, allowing users to comment and mention team members in the same workspace. When a team member is mentioned, they receive an email notification with the comment and project name. Comments can be found on:

• The "Create" tab of each block.
• The "Results" tab within the Overview section at the top of each block.
• The "Theater" section for each user session.

Share Results Link
You can create a shareable link to view the results of any project version. Anyone with the link can access the results page, including session recordings and video shoots, without needing to register with Useberry.

Templates
Ready-made Templates:
Useberry offers 19 high-quality, professionally made UX research templates to help you get started with confidence.

Custom Templates:
Teams can now create custom templates by saving a version as a template accessible to all team members.

Click Tracking Refinement
Customize your analysis with segments and filters to focus on crucial aspects of user behavior. Gain access to:

In-depth Screen Statistics: Essential metrics like user count, average screen duration, and total clicks per screen.
Multiple Area Click Tracking: Identify and monitor specific areas of interest with comprehensive metrics.

User Flows Refinement
Filters & Segments:
Analyze user flows effortlessly with customizable filters and segments for deeper insights into user behavior.

Adaptable Flow Control:
Easily customize user flows by excluding specific items, establishing clear steps, and organizing content cohesively.

Highlighted Areas:
Emphasize critical interactions within the user flow using visually striking highlights.

Screen Views:
Integrate screen images into flow steps for enhanced comprehension of the user journey.

Enhanced Figma Prototype Testing
We are excited to announce significant enhancements to Figma prototype testing, designed to improve user research:

• Completion Paths Support: Track user interactions with interactive components in Figma.
• Dynamic Click Tracking: Visualize user clicks and heatmaps interactively on your prototype.
• Advanced User Flows: Examine how users navigate and interact with various design variants

Small But Essential Updates to Study Creation
Realistic Study Preview:
The "Create" tab now allows you to preview the realistic look and feel of your study, adaptable for both desktop and mobile.

Customize Study Language:
Users can now customize the study language directly from the "Create" tab.

Prototype Filling Option:
Adjust viewport dimensions automatically when the study is accessed via desktop or mobile.

Interactive Study Preview with Jumps Mode:
Experience your study interactively by testing jumps directly on the preview available in the "Create" tab.

Useberry 3.0 is poised to redefine how you conduct UX research, making collaboration easier and more effective. We can’t wait for you to experience these new features and enhance your research workflow. Happy researching!