Participant Pool: What’s New

We’ve rolled out exciting updates to enhance your experience when recruiting Participants from Useberry’s Participant Pool. These changes give you more control, better communication tools, and transparent pricing based on your study’s actual duration.

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Accept or Return Participant submissions

You’re now in charge of the submissions you receive.

With our new review workflow, you can:

• Accept Participant submissions once reviewed

• Or request a return if a response doesn’t meet your quality criteria

This ensures that only valid, thoughtful contributions are approved and compensated.

🔍 Learn how to review and manage submissions

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Message Participants directly

Need clarification on a confusing response? Want to follow up?

You can now send direct messages to participants right from your project. Use it to:

• Request clarifications or additional context

• Encourage participants to revise their responses before review

• Create a more human and accountable testing experience

💡 See how messaging improves study outcomes

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Updated Credit pricing: Fair & Transparent

We’ve introduced a new, duration-based pricing model that better reflects each Participant’s time investment.

Credit cost per Participant

This model makes budgeting easier and fairer — longer studies naturally require more effort and are compensated accordingly.

When setting up your study, the estimated duration you provide will automatically determine the credit cost per Participant.

🧾 See full pricing details

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Summary

These updates were built with researchers like you in mind:

• Gain full control over Participant submissions

• Ensure better data quality with real-time messaging

• Budget confidently with transparent, duration-based pricing

We’re committed to helping you run smarter, more effective research. Have questions or feedback? We’d love to hear from you.